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Charterhand
§ 05 · Engagements

Three ways
to come aboard.

Flat monthly, no per-booking fees, no commission. One number on the invoice. Annual prepay saves you two months on any tier.

Tier № 01

Founding Captain

First 10 captains. Rate locked 12 months.

$199
/mo
  • $99 one-time setup (vs $499 after)
  • AI receptionist trained on YOUR boat, area, fish, season
  • AI voice line — 200 call-min/mo included (fair use)
  • Built-in booking + your own Stripe — no fees to your customers
  • Bolts onto your existing shop number
  • Books trips, handles weather Qs, sends dock directions
  • Routes urgent stuff to you · ignores the rest
  • Every new feature I ship — free, forever
  • Your name on the Founding 10 wall

Hard cap at 10 captains, then it's gone. Built by a captain — I want feedback from the first 10 more than the money.

Tier № 02★ Most Picked

Captain Standard

Books 1 customer = pays for the month

$299
/mo
  • $499 one-time setup · live in 7 days
  • Everything in Founding Captain
  • AI voice line — 200 call-min/mo included (fair use)
  • Built-in booking + your own Stripe — no customer-side fees
  • Keep FareHarbor / Peek / Xola if you want — bot syncs either way
  • Auto pre-trip + post-trip texts (gear, parking, reviews)
  • Weather-aware trip status responses
  • Captain dashboard — every conversation, on your phone
  • Half-refund guarantee — first 30 days, no questions
  • Annual prepay: $2,990/yr (2 months free)

Anchored to the national avg full-day seat (~$300). One new booking per month and you're profitable. Most captains land here.

Tier № 03

Captain Pro

Multi-boat ops + every add-on built in

$499
/mo
  • Everything in Captain Standard, plus:
  • AI voice line — 600 call-min/mo included (fair use)
  • Multi-boat / multi-captain dispatch view
  • AI review responder — drafts replies in your voice
  • After-hours emergency human escalation (real person)
  • Repeat-customer rebooking sequence (spring re-engagement)
  • Priority feature requests — your asks ship first
  • Quarterly call — what's working, what's next
  • Annual prepay: $4,990/yr (2 months free)

Best for 2+ boat operations, or single boats doing 200+ trips a season. Most captains start at Standard and upgrade.

§ 06 · The Process

Simple. Fast.
No surprises.

4 steps · ~1 week to live
  1. Step № 01
    Same day

    30-Minute Call

    We talk about your boat, your season, what questions eat your day. No pitch deck. I'll show you the live demo so you can see what your customers will experience.

    You receive

    Honest read on whether this fits your operation, and a yes/no within 24 hours either way.

  2. Step № 02
    Day 1–3

    Setup Call

    I get on a 60-min call with you. We capture your FAQs, your dock details, your weather rules, your bait setups — everything the AI needs to sound like part of your shop. Pay $99 setup (or $499 standard).

    You receive

    Your AI first mate trained on your boat's specifics. FareHarbor / Peek / Xola hookup if you use one.

  3. Step № 03
    Day 4–6

    Install + Test

    I wire your existing shop number to the bot. We run test conversations together until you're happy with the voice. You see every message in the dashboard.

    You receive

    Working bot on a Twilio number you can text from your own phone to validate. Side-by-side with your line.

  4. Step № 04
    Day 7

    Go Live

    We flip the switch on your real shop number. First week I'm monitoring side-by-side with you — every text the bot sends, I see. Anything weird, I fix it that day.

    You receive

    Live AI first mate handling customer texts under your shop's name. Your phone gets a fraction of the load.

§ 08 · Reference

Common
questions.

4 entries
Q.01Do I have to rip out FareHarbor / Peek / Xola?+

Your call. The bot works either way. Keep FareHarbor if you want — the bot pushes new bookings into it and your existing reports keep working. Or use the built-in booking system that comes with Charterhand: your own Stripe account, your own captain-branded page, and zero booking fees passed to your customers. Most captains end up switching within 60 days once they see what their customers were quietly paying in FareHarbor service fees.

Q.02Will customers know they're texting an AI?+

Yes, and that's the point. The bot introduces itself as your AI first mate — under YOUR shop's name, knowing YOUR fishery, YOUR dock, YOUR season. Customers don't feel deceived (which kills trust); they feel like they got an instant answer from someone who works for you. When it doesn't know something, it says so and pings you. Honest beats sneaky every time.

Q.03What about the weather days when I have to cancel last-minute?+

Bot reads the NOAA forecast for your area, knows your cancellation thresholds, and handles the weather-cancel conversations automatically: notifying customers, processing refunds or reschedules. You're not making 12 phone calls from the boat ramp at 5am anymore.

Q.04What does the half-refund actually mean?+

First 30 days of Captain Standard, if you can honestly say it's not saving you time on the phone, I refund $1,250 of the $499 setup + first months and we part ways friendly. No contract, no lawyers. I'd rather refund than have you tell other captains I burned you.

Ready when you are

Pick a tier. Live in a week.

Free 30-min call first — tell me about your boat and your season. If it fits, we get you set up and live in seven days. Half-refund guarantee in your first 30 days, no questions.

  1. Step 01
    You reach out
    Form, text, or phone — takes a minute.
  2. Step 02
    I reply in 24h
    Usually same day. Real captain, not a queue.
  3. Step 03
    30-min call
    Show you the SMS thread. You decide.
Claim founding spot